|
Post by underpar73 on Feb 22, 2019 12:41:45 GMT -5
Hey guys, I can't login to my account or neither can I reset the password. When I try to sign in, at the homepage at the top right corner it loads another site where I again try to enter my credentials but it just loads the page again and doesn't say anything that an error or something occured. Here's how that looks: gfycat.com/GrizzledHandyDotterel I tried it on different OS's (macOS, Windows 7, Windows 10) on different browsers (Chrome, FIrefox, Safari, Opera) but everywhere the same problem. I also deleted the cache, disabled any ad-blocker or ghostery add-on - still the same problem of not being able to login. Any idea what the problem could be? Cheers, Phil
|
|
|
Post by SmilingGoats on Feb 23, 2019 8:41:15 GMT -5
Hi Phil, We don't have an account with that email address in our member records.
You used a different gmail address (one that includes your full name).
Jeff
|
|
|
Post by underpar73 on Feb 24, 2019 0:28:27 GMT -5
Thanks Jeff - using the other email address did the trick When I changed my email address it threw an ASP error and I thought that the change didn't go through although it did and that's why I only tried with my initial email address. Thanks again for the help - much appreciated! Cheers, Phil
|
|