My Summary Is Messed Up

[Deleted]

I've actually noticed this for some time but I figured I'd finally try to get it taken care of.

My summary is wrong. It shows me as playing 12 events for Web when I only played 11. The first event, on 11/23, that it says I was DQ'd for, I wasn't even a Web.com member then. I first became one in June. So how can I be DQ'd for an event I was never even here for?

Is there any way to fix this? It screws up my cut % number among other things.

Thanks.

[champ39]

Sept 3, 2016 6:04:42 GMT -5 @wagtunes said:

I've actually noticed this for some time but I figured I'd finally try to get it taken care of.

My summary is wrong. It shows me as playing 12 events for Web when I only played 11. The first event, on 11/23, that it says I was DQ'd for, I wasn't even a Web.com member then. I first became one in June. So how can I be DQ'd for an event I was never even here for?

Is there any way to fix this? It screws up my cut % number among other things.

Thanks.

Every player was auto registered for a charity event.
If you didn't play it, you received a DQ on the web.com wether you were on that tour or not at the time.
I'm afraid nothing can be done about it. (It messes up my stats as well).

[Deleted]

Sept 3, 2016 6:30:13 GMT -5 champ39 said:

Sept 3, 2016 6:04:42 GMT -5 @wagtunes said:

I've actually noticed this for some time but I figured I'd finally try to get it taken care of.

My summary is wrong. It shows me as playing 12 events for Web when I only played 11. The first event, on 11/23, that it says I was DQ'd for, I wasn't even a Web.com member then. I first became one in June. So how can I be DQ'd for an event I was never even here for?

Is there any way to fix this? It screws up my cut % number among other things.

Thanks.

Every player was auto registered for a charity event.
If you didn't play it, you received a DQ on the web.com wether you were on that tour or not at the time.
I'm afraid nothing can be done about it. (It messes up my stats as well).

But I didn't even know I was auto registered. I never got any kind of notification or anything. Hell, I didn't even know the event existed. How can I play something that I didn't even know existed?

This is so messed up.

[champ39]

Sept 3, 2016 6:38:37 GMT -5 @wagtunes said:

Sept 3, 2016 6:30:13 GMT -5 champ39 said:

Every player was auto registered for a charity event.
If you didn't play it, you received a DQ on the web.com wether you were on that tour or not at the time.
I'm afraid nothing can be done about it. (It messes up my stats as well).

But I didn't even know I was auto registered. I never got any kind of notification or anything. Hell, I didn't even know the event existed. How can I play something that I didn't even know existed?

This is so messed up.

I knew of the event, and that I had been entered into it. What I didn't realise is that we would be DQ'd for not playing.
Next charity event I will make sure I play in. lol.

[Doyley]

We have since added a way to do special events so shouldn't be an issue going forward.

[Tim]

Sept 3, 2016 6:38:37 GMT -5 @wagtunes said:

Sept 3, 2016 6:30:13 GMT -5 champ39 said:

Every player was auto registered for a charity event.
If you didn't play it, you received a DQ on the web.com wether you were on that tour or not at the time.
I'm afraid nothing can be done about it. (It messes up my stats as well).

But I didn't even know I was auto registered. I never got any kind of notification or anything. Hell, I didn't even know the event existed. How can I play something that I didn't even know existed?

This is so messed up.

Chill out.. We will fix it.

[Deleted]

Sept 3, 2016 10:08:57 GMT -5 Tim said:

Sept 3, 2016 6:38:37 GMT -5 @wagtunes said:

But I didn't even know I was auto registered. I never got any kind of notification or anything. Hell, I didn't even know the event existed. How can I play something that I didn't even know existed?

This is so messed up.

Chill out.. We will fix it.

Awesome tours we have here.  Not only offering week to week tournaments, but also fixing innocent hiccups as well.  Thorough and completely dedicated as a whole for the TGCT staff.  Kudos to you!