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Post by Cecil Harvey on Jan 29, 2021 18:21:20 GMT -5
You do realize that Admin does this in their spare time and what you are asking would be a long tedious process, right? I do. Thanks for the condescending response as if I'm some selfish jerk that was demanding a fix. I know this site hates criticism, no matter how small or constructive. My goodness how dare you question their work. Do I really have to start every response with "thank you for your hard work, I'd like to raise a question" to avoid every response from this board being "you know they do it for free, right." Your answer is that clearing some marks was already a big undertaking, but if they had cleared all demo marks, well now that would have taken too long.I'm simply raising the question of fairness to those demoted or carrying demo marks while others were cleared. So what's wrong with that question? In my limited knowledge I believe the latter is far more time consuming than the former by a large margin. Could be worried about breaking other things by tinkering too much "under the hood" as well. Never said anything was wrong with your question as it is a good one in the spirit of fairness.
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Post by ABU_Bear on Jan 30, 2021 9:18:14 GMT -5
You do realize that Admin does this in their spare time and what you are asking would be a long tedious process, right? I do. Thanks for the condescending response as if I'm some selfish jerk that was demanding a fix. I know this site hates criticism, no matter how small or constructive. My goodness how dare you question their work. Do I really have to start every response with "thank you for your hard work, I'd like to raise a question" to avoid every response from this board being "you know they do it for free, right." Your answer is that clearing some marks was already a big undertaking, but if they had cleared all demo marks, well now that would have taken too long. I'm simply raising the question of fairness to those demoted or carrying demo marks while others were cleared. So what's wrong with that question? Post of the Year
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Post by thi0711 on Feb 7, 2021 12:40:38 GMT -5
DoyleyNot sure if this is the right place to post. But I got an email saying I was promoted to Elite but the website shows 2 promo marks and still in Kinetic. How do I know which is correct? Thanks!!
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Post by pat2020 on Feb 7, 2021 12:41:25 GMT -5
Seems like the bug has happened again as I heard a few people say they got one extra promo mark or one extra demo mark
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Post by Doyley on Feb 7, 2021 12:53:11 GMT -5
Should note it appears this is happening again - will be a while before we know how bad it is and what we can do to fix.
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Post by pat2020 on Feb 7, 2021 12:54:56 GMT -5
Should note it appears this is happening again - will be a while before we know how bad it is and what we can do to fix. Understood. I wish you the best of luck with getting this fixed as soon as you possibly can. I know this is quite the headache on the worst possible day for it to happen. Keep up the good work nonetheless!
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Post by Doyley on Feb 7, 2021 17:19:51 GMT -5
Here's the fix this time. Keep in mind this is path of least resistance/broad stroke brush fix. - All promotions and promotion marks will not be reversed - you keep them
- All demotions have been reversed - you should be back on the tour you competed on the week just ending
- All demotion marks (for everyone that had them regardless if you just got them or not) have been reset to 0
We can't tell who got legit promotions vs who got promoted by the bug (and same with demotions). This is best we can do with the time available to invest into fixing it. We continue to investigate what is causing this to happen and hopefully will squish it before it happens again.
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Post by zooby97 on Feb 9, 2021 9:20:41 GMT -5
My only complaint and I really don’t like to moan is that how some Plat players who had 4 demo marks and they had all of theirs wiped out during the last glitch. I had 2 promo marks the past tourney and I did miss a cut but was one shot away from the cut line which I was still in the group of the top MC players and I lost both of my promo marks. I understand losing one but was I supposed to lose both?
Again, the only thing I really and truly care about is my score and where I finish and of course that is dictated on my play for that week. True administrative work on here is a lot of heavy lifting so I thank them for all that they do. And a glitch is a glitch.....
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Post by Doyley on May 2, 2021 17:19:45 GMT -5
Unfortunately it looks like the site got caught in a loop again while processing promotions/demotions. I was able to catch it on the 2nd pass through so at worst you got double the promotion or double the demotion marks you were due.
This resulted in a lot more promotions and demotions than normal. We aren't able to fix it this go around so anyone that relocated to a new tour is going to have to make due. The only manual fix I am going to do is in CC-L where people lost tour cards due to the issue - I will look into those cases and reinstate their tour card.
Later in the week we'll try to adjust the promo marks as best we can - for now we are aware that some of you that were just promoted or demoted have promo/demo marks in your new tours. It's a bad week for this to happen as Tim is not available tonight and may not be at all the entire week - in which case we'll have to live with the extra marks.
Unfortunately, we don't know what's causing this to happen some weeks and not others.
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Post by thi0711 on May 2, 2021 17:30:41 GMT -5
Unfortunately it looks like the site got caught in a loop again while processing promotions/demotions. I was able to catch it on the 2nd pass through so at worst you got double the promotion or double the demotion marks you were due. This resulted in a lot more promotions and demotions than normal. We aren't able to fix it this go around so anyone that relocated to a new tour is going to have to make due. The only manual fix I am going to do is in CC-L where people lost tour cards due to the issue - I will look into those cases and reinstate their tour card. Later in the week we'll try to adjust the promo marks as best we can - for now we are aware that some of you that were just promoted or demoted have promo/demo marks in your new tours. It's a bad week for this to happen as Tim is not available tonight and may not be at all the entire week - in which case we'll have to live with the extra marks. Unfortunately, we don't know what's causing this to happen some weeks and not others. Well that’s a bummer. I busted my hump to get promoted up to Platinum and now because of a glitch I get dropped to Elite. Combine that with the fact that this is the first week after the tempo change from 2K. Seems really unjust to punish folks that way. I really hope you will reconsider that we have to make due. I was hoping to stick around for my first ever major appearance
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Post by Doyley on May 2, 2021 17:33:29 GMT -5
I really hope you will reconsider that we have to make due. I was hoping to stick around for my first ever major appearance Want to stress it's not that I don't want to fix it - it's that I can't. There are over 280 promotions and demotions - I am not able to look into each individual case.
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Post by timh on May 2, 2021 17:56:44 GMT -5
Doyley, I think that my demotion out of CC-L is in error...at least I think it is,...but I'll gladly jump down into the qualifying rounds to do a restart. At least I'll finally get to play a full 4 rounds for a change:) Unless you say otherwise I'll play the qualifier starting tomorrow.
Tim Hebert
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Post by SupremeBinkz on May 2, 2021 18:06:45 GMT -5
So I had 2 demo marks last week, and made the cut on Elite this week (which should wipe one away), but hasn't been wiped (still with 2). Is the issue that occurred today also reasoning for that issue?
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Post by thi0711 on May 2, 2021 19:06:03 GMT -5
I really hope you will reconsider that we have to make due. I was hoping to stick around for my first ever major appearance Want to stress it's not that I don't want to fix it - it's that I can't. There are over 280 promotions and demotions - I am not able to look into each individual case. I understand that - I just find the inconsistencies frustrating. The last time this happened all demotions were reversed. But this time they aren’t? I know it’s a system issue but it seems a little unfair that this week we decide to just roll with all demotions warranted or not. I know there isn’t a way to investigate each individual case but why can’t all demotions be reversed like last time? I’m sure it throws off the balance of societies a bit but it will balance itself back out in a couple of weeks. I’m extremely grateful for all that goes in to this and know you’re doing it out of the goodness of your heart and taking up your free time. But I will say, a lot of us take this seriously as the most competitive gameplay available. That’s a testament to TGC Tours. It is the #1 society for competitive play on this game. To just get unlucky on the one week after a total gameplay overhaul feels like a bit much. Not sure why we can’t follow previous precedent but it’s certainly not my place to decide.
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Post by jp44 on May 2, 2021 21:17:55 GMT -5
Want to stress it's not that I don't want to fix it - it's that I can't. There are over 280 promotions and demotions - I am not able to look into each individual case. I understand that - I just find the inconsistencies frustrating. The last time this happened all demotions were reversed. But this time they aren’t? I know it’s a system issue but it seems a little unfair that this week we decide to just roll with all demotions warranted or not. I know there isn’t a way to investigate each individual case but why can’t all demotions be reversed like last time? I’m sure it throws off the balance of societies a bit but it will balance itself back out in a couple of weeks. I’m extremely grateful for all that goes in to this and know you’re doing it out of the goodness of your heart and taking up your free time. But I will say, a lot of us take this seriously as the most competitive gameplay available. That’s a testament to TGC Tours. It is the #1 society for competitive play on this game. To just get unlucky on the one week after a total gameplay overhaul feels like a bit much. Not sure why we can’t follow previous precedent but it’s certainly not my place to decide. Yep... after not being "rewarded" by a promo bug on the way up to Plat from Kinetic and reading that we experienced the bug again this week I was thinking "I'm fine just like all of those last time around"... Nope. Different this time? Feels extremely harsh. Not feeling really rewarded for going out and participating the week straight after the update knowing my game would be worse post update... Literally had the worst round of my TGC career at the worst time. One bad round and gotta work up all over again. I really do appreciate that there is so few of you (literally 3 at most if I'm not mistaken) that are even remotely able to do anything about this and this certainly is not your job... so please don't take my frustration as any sort of indication I'm not appreciative of all the work you all put in. But after setting a precedent twice already this year in regards to the bug it feels like a serious low blow now to get knocked down after one bad week. Not sure what else to say, pretty gutted.
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